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Frequently Asked Questions

Never hesitate to contact us directly if you have any Internet or website related questions.

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Business Website Center offers full service online solutions including custom website development, Content Management System (CMS) development, Search Engine Optimization (SEO), Online Marketing, Social Media, Logo Design, Branding, and more!

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We build your website from the ground up specifically for you so that your website doesn’t look like anything else you find on the web. When you choose to use a template off of platforms like Wordpress and Joomla, you are using a template that thousands of other websites have used, which will leave you with a site that isn’t very unique and isn’t tailored to your industry. If you want your site to really represent you, it needs to be developed specifically for you.

On top of that, we can build each of our custom designed sites from the ground up with your SEO goals in mind, which means that you have an organic head start when it comes to ranking on search engines like Google. That extra boost could be the difference between being on the second page of Google, and being on the first… and we all know how often you probably click to go to the second page of a Google search.

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Most of the websites we develop, depending on your particular agreement with us, come with a custom content management system which allows you to create new pages, change or add photos, videos, links, and more, throughout your entire website without requiring you to know anything about coding. We train you on how to use it, but we also make it easy to use and self explanatory so that you have the utmost control over your website and you rarely have to call us to make an update. We are still available to answer any questions and offer support, but we try our best to give you all of the tools you need so that if you come up with a great idea for a new page in the middle of the night, you can go and build it right then.

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Search Engine Optimization is a term used to encompass everything that you can do on and off of your website to try to make sure you rank as highly as possible in search engine searches. Although there is no way to guarantee getting higher rankings on a Google search due to their constantly changing algorithms, there are definitely things that have been proven to have a positive effect on ranking, and we do our best to make sure you benefit off of our hundreds of hours of research into the complicated workings of SEO.

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Yes we do! We usually do a little bit of graphic design on every website project as needed. Things like creating custom call to action graphics, custom social media graphics, and buttons, as well as doing some basic photo editing with your provided photos. We also do offer logo design services which aren’t included in our website quote.

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We do offer design services for things like business cards and fliers, and can refer you to some reputable printers with great prices. Contact us for more information!

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Wordpress has several disadvantages when compared to custom designed websites. First of all, you are probably using a template that thousands of other websites are using. You are at a disadvantage when it comes to SEO right off the bat, having very limited SEO customization options, and not having the site infrastructure built from the ground up for your targeted SEO strategy.

On top of that, you are at the mercy of Wordpress when it comes to functionality. Your site can only do what plug-ins allow it to do, and if Wordpress decides to update its firmware, plug-ins could suddenly stop working, breaking large portions of your site.

With a custom coded website, you will have no need for updates, and never have to worry about parts of your site breaking. Since we code with HTML, CSS, and PHP, today’s standards in the coding world, any well trained programmer would be able to jump into our code, understand what we did, and make changes or build onto your site down the road. This means that you aren’t stuck with a website that only we can make changes or add to.

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Our copywriters will work with you and do the necessary research into your industry to provide your site with the quality, industry specific, copywriting that it needs to transform visitors to your site into customers. We also know how to optimize copywriting to focus on your SEO terms, sprinkling them through your text just enough so that Google picks up on them, but not so much that you get penalized for keyword stuffing. It requires a delicate balance that is hard to reach without hours of trial and error. We have already done the necessary groundwork so that you can benefit from our experience.

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Once we receive our signed, Standard Agreement, back from you along with the first payment, we usually have a first design draft ready for you to review in less than two weeks. At that point we make changes based on your feedback, and once we get approval for each page design, we start coding your custom content management system (CMS) functions. At this point we need you to start providing photos and copywriting that you want used on the site, if you aren’t using our SEO optimized copywriting services, so that once the CMS is ready we can start building your pages. After the site is fully built and filled with your content, we train you on how to use your content management system, and we make sure that your site is responsive to mobile devices such as the iPhone, iPad, and Android devices, and fully compatible with most commonly used browsers.

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One of the first things that we will ask you for is an editable, layered version, of your company logo. Typically this would be an Adobe Photoshop or Adobe Illustrator file with the extension .psd or .ai. If you are unable to provide a layered editable file, we can work with .jpg files if needed. (We also sometimes offer logo tracing services, where we can recreate your logo as a layered file for your future use, at a separate quote from your website design.)

We will also need photos for the website, as well as guidance on which pages you would like them specifically placed. And if you have decided not to use our copywriting services, we will need the text for each section of the website.

We will also require you to approve the design of each page before we code the content management system (CMS) functions since making changes after the CMS is coded can be quite labor intensive.

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Since all of our websites are custom, the time to develop is different for each one of them. In our experience, our websites are typically done as quickly as our clients can get us the content needed to complete them. We move very quickly on our end. Most of our projects take less than 3 months to complete, depending on client participation.

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Yes we do! Please take a look at our online portfolio!

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A responsive website is a website that adapts its interface and orientation to the screen size of the device being used to view it. We make every single website that we develop responsive to mobile devices. This means that your website will be easy to view, read, and navigate, no matter what the user is viewing it on. Since more than 50% of those on the internet are now using their smart phones and tablets such as the iPhone, iPad, Android, and Windows Phones, to surf the web, you could be losing out on a huge amount of potential business if your website is not easy to use or doesn’t display on mobile devices. You don’t want to take that chance, and we’ve got you covered.

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Sure! Although we are a virtual business, our account executives, programmers, and designers are available to meet with any clients in the Sonoma County area, which includes Santa Rosa, Rohnert Park, Petaluma, Sebastopol, Windsor, Sonoma, and more. We are also able to have video conferences online with clients that are further away (we have overseas clients for whom we design sites). We have teams working in the evening and on most weekends that can answer phone calls and emails so that you are always able to contact us and stay in the loop on your project.

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We will provide you with a live URL to your website while it is in development so that you can view our work and see progress on a daily basis if you want to.

Our Design Work

We treat each project individually and with great care as if it was our own website. We believe that attention to details, the proper use of colors and shape, the right positioning of your marketing message and the first impression a visitor has when arriving at your website are all crucial elements to consider when designing a breathtaking and powerful website.

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| Business Website Center, Inc. | All Rights Reserved